Why Skiis & Biikes

We are an independent ski, snowboard and bike retailer focused on service. We are 100% Canadian and have been family owned and operated since 1978.

Fast and Free Shipping
Shipping in Canada is fast and free when you spend $100 or more. In the area? Order online, then pick your gear up for free in store.

Price Match Guarantee
If you find a lower advertised price from one of our competitors, we’ll do our best to match it. Excluding Ski Boots. 

Hassle Free Returns
If you’re disappointed with a purchase, bring it back unused for a refund or exchange. Exclusions apply. 

Expert Advice
Have a question? Need a size recommendation? Just want to chat? Our gear and clothing experts are just a click away. Talk to us on Messenger.

Kids' Half-Back Program
Give us the gear your kids have outgrown, and we’ll give you store credit towards new or used kids’ gear that fits.

 

FAQs

Return Policy

Refund new and unworn merchandise within 30 days of the purchase date at any of our store locations or through an online return. Products purchased at a discount of 49% off or more are Final Sale and are ineligible for return or exchange. Items can be returned either in store or online for an in store credit within 31-60 days of purchase. Not all items are eligble for a return, or exchange, please read our full return policy for more details.

All original hangtags, and accessories must be attached to the garment, and each product is subject to inspection. 

Please note that we cannot accept returns for products where bindings have been mounted or drilled into skis. Once bindings have been mounted or drilled, the item is considered non-returnable.

Items purchased in store can only be returned in store. For online orders, we deduct $10 from your refund, and $40 for any ski or snowboard returns. You may also return your online order in store to avoid the restocking fee.

By placing an online order with us, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy regarding the return policy, late shipments, delivery estimates, and shipping costs.

Do you have Buyers Guides?

Yep! Check it out here!

Try it on! In Store Pickup

We want to make sure you get your gear as fast as possible.
You order will be processed within24 - 48hrs, but sometimes part of your order may be coming from another store. In cases like this, transfers may take up to4 business daysto complete depending on origin store.
Providing a phone number at check out helps us notify you when the order is ready.