Help Center Shipping Content

Tracking your order 

After placing your order our online team will do its best to have your item shipped out within 24 hours. Once the shipping label has been created you’ll receive an email from us that provides you with a tracking number and information on how to follow your shipments progress.


Processing Estimated Delivery Date 

The estimated delivery time for your order is calculated at checkout once you’ve entered your address. In general, orders within the Greater Toronto Area take about 1-2 business days while shipments to the US and the West/East Coast take about 5-7 business days. Orders to remote destinations may take longer.

*Estimated times will increase during holiday periods [Dec 5-Dec 23]


In-Store Pickup: practical, fast and free 

Skiis & Biikes offers in-store pick up from all of our locations. Once you’ve added the desired products to your bag, click the Store Pickup button in the shop page and you’ll be prompted to select a store location. Continue to checkout and once the order is completed we’ll have the items transferred to that store as soon as possible. Depending on the location selected, a Store Pickup will take about 1-5 business days to get ready after which you'll receive a notification from our staff.


Shipping fees 

Skiis & Biikes offers free standard shipping within Canada for all orders over $99 before tax is calculated. 

 

Shipping outside Canada

Skiis & Biikes offers shipping to the United States for a flat rate of $24.50 CAD. Buyers are responsible If UPS asks for a COD or sends you a bill for duties or fees, this is NOT additional shipping costs, this charge is import taxes, duty, VAT, and/or brokerage fees.

 

Shipping Estimates.

*Estimated times will vary during holiday periods. 

UPS

Local Delivery

Canada Post

Pick Up In Store

Where?

Worldwide

Toronto Only

Worldwide

Collingwood, Toronto, Mississauga

Carbon Impact

carbon neutral shipping option.

Electric vehicle coming 2023.

0 carbon if you cycle to the store. 

Packaging, Plastic

No Plastic Packing Option.

No Extra Packaging Option (no extra cardboard or plastic)

No Plastic Packing Option.

No extra packing material. Paper bag offered - or bring your own bag. 

Speed

2-6 Days

Next Day or 2 Day

2-10 Days

12-24 hours

Cost (under $100)

$12+

NA

$12+

FREE

Cost (over $100)

FREE

Express: $20-80

$19

 

FREE

Express: $20-40

FREE