Services Bike Tuning Content

Bike Service


From the service shop to the sales floor, our team is comprised of knowledgeable, passionate cyclists. It’s a career that we take pride in. Each bike we service is handled with care. Our service technicians treat each bike with the attention to detail they would give their own bike. And believe us, they LOVE their bikes! Our priority is ensuring your bike performs and functions at its best and is maintained to be your partner on the trails and roads well into the future. We focus on the tightness of each bolt and alignment down to the millimetre on every component of every bike.


24 Hour Bike Tunes 

A well maintained bike lasts longer and is more fun to ride. Bring your bike in for a Sport or Basic Package Tune and we promise to get the work done in 24 hours or less. 


Bike Packages


BASIC PACKAGE - 24 Hour Bike Tunes

Included in Lifetime Service Plan

  • Frame Wipe
  • Safety Inspection
  • Adjust Front / Rear Brake
  • Adjust Front / Rear Gears
  • Thorough Test Ride
  • Lubrication

SPORT PACKAGE - 24 Hour Bike Tunes

$60

  • Frame Wipe
  • Safety Inspection
  • Adjust Front / Rear Brake
  • Adjust Front / Rear Gears
  • Hub Adjustment
  • Headset Adjustment
  • Thorough Test Ride
  • Lubrication

ANNUAL PACKAGE

$100

  • Bike Wash
  • Safety Inspection
  • Set Tire Pressure
  • Adjust Front / Rear Brake
  • Adjust Front / Rear Gears
  • Hub Adjustment
  • Headset Adjustment
  • Wheel True / Alignment
  • B.B Cleaning / Replacement
  • Thorough Test Ride
  • Lubrication

THE WORKS

$150

  • Bike Wash
  • Safety Inspection
  • Set Tire Pressure
  • Adjust Front / Rear Brake
  • Adjust Front / Rear Gears
  • Hub Adjustment
  • Headset Adjustment
  • Lubrication
  • Wheel True / Alignment
  • Drivetrain Clean
  • B.B. Cleaning / Replacement
  • Installation of New Parts
  • Thorough Test Ride

PERFORMANCE PACKAGE 1

$250

  • Complete Overhaul
  • Bike Wash and Polish
  • Thorough Test Ride

PERFORMANCE PACKAGE 2

$500

  • Frame Wipe
  • Complete Overhaul
  • Bike Wash and Polish
  • New Grips / Tape
  • New Cables and Housing
  • New Brake Pads***
  • New Tires and Tubes
  • Thorough Test Ride
  • 3 Month Guarantee

Service is available in stores only. Parts are not included in the Basic or Sport Package Tunes. Additional component costs may apply for Performance Package 2. Tire and tube value for Performance Package 2 is $60 each. Brake pad value for Performance Package 2 is $25 per pair.


A La Carte

Tube/Tire Install

$9.99


Bike Service Labour

$60/30min


Brake Install

$15-60


Brake Bleed

$25


Wheel True

$15-60


Chain Install

$15


Lifetime Service Plan

We believe that a well maintained and properly serviced bike is the key to helping your bike go the distance. When you purchase your new bike, you will also be given the opportunity to purchase a Lifetime Service Plan. 


Here is what is included:


You now get 10% off

As a Lifetime Service Plan Member, you get 10% off all regularly priced items in store. This includes outerwear, components and accessories. Take advantage of this discount year round starting with all the essentials for you new bike! 

* Discount on regularly priced items only. Excludes skis, bikes, snowboards, ski/snowboard boots, race product and promotional items.


What’s included in the Service Plan?

Bring your bike into any of our shops at any time to have your bike serviced by our expertly trained technicians. Our Lifetime members receive priority service. All complementary services will be done for you same day or while you wait. We want to ensure our customers are never without their bikes more than they need to be. The following services will be performed complementary and same day. Should your bike need any service beyond the complementary offerings, you will receive a 25% discount on any of our upgraded tune-up packages.


Gear adjustments - Complementary

Brake adjustments - Complementary

Safety Inspection - Complementary

Inflate Tires/Tubes to spec - Complementary

Lubrication of Chain - Complementary

Minor Frame Clean - Complementary

Installation of Accessories - Complementary on day of bike purchase


25% off Upgraded Tune-up Options

If the Skiis & Biikes technician working on your bike finds that your bike needs more TLC than what is included in the Lifetime Service Plan, he or she will advise you on what is needed. As a Lifetime Service Plan Member, you get 25% off any upgraded tune-up options and 10% off any needed parts. 


Safety Inspection

Our technicians will perform these checks as part of the safety inspection:

  • Ensuring all external bolts are properly tightened to spec.
  • Ensuring there is no damage to the frame and/or wheels that could create a hazard while riding.
  • Ensuring the level of wear is assessed on all moving parts. Including the chain, derailleur, headset, bottom bracket, wheels, and pedals. 


How much is a Lifetime Service Plan?

Lifetime Service Plans are a minimum of $100 or 10% of the selling price of the bike and must be purchased at the same time as the new bike.


Conditions

This offer cannot be combined with any other offer.


Skiis & Biikes reserves the right to end a Lifetime Service Plan by refunding the unused portion of the purchased plan and discontinue service.


Lifetime Service Plan applies to the bike for which the Service Plan was purchased. No other bikes are covered under this plan. The Service Plan and the bike must be purchased in the same transaction. 


Lifetime Service Plans may not be combined to increase the discount off bicycle components, accessories, clothing, and additional service fees. The maximum discount is 10% off.


Discount on components and tune-up packages applies only to the bicycle with Lifetime tune attached to it. Bicycles without Lifetime tune-up package will not receive discounted tune-up packages and discount on components including when signed in by Lifetime Member.


Bleeding hydraulic brakes is not included in the Lifetime Service Plan.


Lifetime Service Plans may only be purchased on new bikes.


Lifetime Service Plans may only be purchased on bikes purchased at Skiis & Biikes.