SMS Marketing Terms of Service and Privacy Policy
Terms of Service for SMS Marketing (Skiis Ltd.)
Effective Date: Oct 1, 2024.
1. Acceptance of Terms
By opting in to receive SMS messages from Skiis Ltd., you agree to these Terms of Service. These terms apply to any SMS communications you receive from Skiis Ltd., whether promotional, transactional, or informational. This service is provided by Skiis Ltd. at 1945 Dundas St E, Mississauga, ON, L4X2T8.
2. Service Description
Skiis Ltd. provides SMS marketing communications to notify customers about promotions, updates, events, and other relevant information about our products and services. Messages may vary in frequency depending on user preferences and engagement.
3. Opting In and Out
You can opt into our SMS service by following the prompts when you sign up or by responding to marketing offers we send. To opt out at any time, reply "STOP" to any SMS message received. After opting out, you may still receive transactional SMS messages related to your purchases or inquiries.
4. Fees and Charges
While Skiis Ltd. does not charge for SMS messages, message and data rates may apply from your mobile carrier. Skiis Ltd. is not responsible for any such charges, fees, or costs.
5. Privacy
By opting in, you consent to the collection and use of your information as described in our Privacy Policy (see below). We use Klaviyo for SMS communications, and your data is subject to their privacy policies as well.
6. Limitation of Liability
Skiis Ltd. will not be liable for any damages arising from your use of our SMS services, including any technical issues or data breaches occurring via third-party providers.
7. Modification of Terms
We reserve the right to change these Terms of Service at any time. Changes will be posted here, and continued use of our SMS services indicates your acceptance of the modified terms.
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Privacy Policy for SMS Marketing (Skiis Ltd.)
Effective Date: Oct 1, 2024
1. Information Collection
We collect your mobile number and consent to receive SMS messages when you opt in. Additional information may be collected through our use of Klaviyo, such as engagement with SMS messages and interactions with Skiis Ltd.
2. Use of Information
Your information is used to send you SMS communications, including promotions, updates, and transactional messages. We may also analyze engagement to improve our marketing efforts.
3. Sharing of Information
We do not sell or share your information with third parties, except as necessary to provide SMS services via Klaviyo or as required by law. Klaviyo may collect and process data according to its privacy policy.
4. Data Retention
We retain your information as long as you are subscribed to our SMS marketing or as required by legal obligations. When you opt out, we will retain records as necessary for compliance purposes.
5. Security
Skiis Ltd. takes measures to protect your personal information. However, as data is transmitted via third-party services (e.g., Klaviyo), we cannot guarantee absolute security.
6. Your Rights
You have the right to opt out of SMS communications at any time by responding "STOP" to any message. You may also contact us to review or correct any personal information collected.
7. Contact Us
For questions or concerns regarding our SMS Terms of Service or Privacy Policy, please contact Skiis Ltd. at 1945 Dundas St E, Mississauga, ON, L4X2T8, or info@skiisandbiikes.com
Effective Date: Oct 1, 2024.
1. Acceptance of Terms
By opting in to receive SMS messages from Skiis Ltd., you agree to these Terms of Service. These terms apply to any SMS communications you receive from Skiis Ltd., whether promotional, transactional, or informational. This service is provided by Skiis Ltd. at 1945 Dundas St E, Mississauga, ON, L4X2T8.
2. Service Description
Skiis Ltd. provides SMS marketing communications to notify customers about promotions, updates, events, and other relevant information about our products and services. Messages may vary in frequency depending on user preferences and engagement.
3. Opting In and Out
You can opt into our SMS service by following the prompts when you sign up or by responding to marketing offers we send. To opt out at any time, reply "STOP" to any SMS message received. After opting out, you may still receive transactional SMS messages related to your purchases or inquiries.
4. Fees and Charges
While Skiis Ltd. does not charge for SMS messages, message and data rates may apply from your mobile carrier. Skiis Ltd. is not responsible for any such charges, fees, or costs.
5. Privacy
By opting in, you consent to the collection and use of your information as described in our Privacy Policy (see below). We use Klaviyo for SMS communications, and your data is subject to their privacy policies as well.
6. Limitation of Liability
Skiis Ltd. will not be liable for any damages arising from your use of our SMS services, including any technical issues or data breaches occurring via third-party providers.
7. Modification of Terms
We reserve the right to change these Terms of Service at any time. Changes will be posted here, and continued use of our SMS services indicates your acceptance of the modified terms.
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Privacy Policy for SMS Marketing (Skiis Ltd.)
Effective Date: Oct 1, 2024
1. Information Collection
We collect your mobile number and consent to receive SMS messages when you opt in. Additional information may be collected through our use of Klaviyo, such as engagement with SMS messages and interactions with Skiis Ltd.
2. Use of Information
Your information is used to send you SMS communications, including promotions, updates, and transactional messages. We may also analyze engagement to improve our marketing efforts.
3. Sharing of Information
We do not sell or share your information with third parties, except as necessary to provide SMS services via Klaviyo or as required by law. Klaviyo may collect and process data according to its privacy policy.
4. Data Retention
We retain your information as long as you are subscribed to our SMS marketing or as required by legal obligations. When you opt out, we will retain records as necessary for compliance purposes.
5. Security
Skiis Ltd. takes measures to protect your personal information. However, as data is transmitted via third-party services (e.g., Klaviyo), we cannot guarantee absolute security.
6. Your Rights
You have the right to opt out of SMS communications at any time by responding "STOP" to any message. You may also contact us to review or correct any personal information collected.
7. Contact Us
For questions or concerns regarding our SMS Terms of Service or Privacy Policy, please contact Skiis Ltd. at 1945 Dundas St E, Mississauga, ON, L4X2T8, or info@skiisandbiikes.com
FAQs
Return Policy
Refund new and unworn merchandise within 30 days of the purchase date at any of our store locations or through an online return. Products purchased at a discount of 49% off or more are Final Sale and are ineligible for return or exchange. Items can be returned either in store or online for an in store credit within 31-60 days of purchase. Not all items are eligble for a return, or exchange, please read our full return policy for more details.
All original hangtags, and accessories must be attached to the garment, and each product is subject to inspection.
Please note that we cannot accept returns for products where bindings have been mounted or drilled into skis. Once bindings have been mounted or drilled, the item is considered non-returnable.
Items purchased in store can only be returned in store. For online orders, we deduct $10 from your refund, and $40 for any ski or snowboard returns. You may also return your online order in store to avoid the restocking fee.
By placing an online order with us, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy regarding the return policy, late shipments, delivery estimates, and shipping costs.
Do you have Buyers Guides?
Yep! Check it out here!
Try it on! In Store Pickup
We want to make sure you get your gear as fast as possible.
You order will be processed within24 - 48hrs, but sometimes part of your order may be coming from another store. In cases like this, transfers may take up to4 business daysto complete depending on origin store.
Providing a phone number at check out helps us notify you when the order is ready.
