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FAQs

Return Policy

Refund new and unworn merchandise within 30 days of the purchase date at any of our store locations or through an online return. Products purchased at a discount of 49% off or more are Final Sale and are ineligible for return or exchange. Items can be returned either in store or online for an in store credit within 31-60 days of purchase. Not all items are eligble for a return, or exchange, please read our full return policy for more details.

All original hangtags, and accessories must be attached to the garment, and each product is subject to inspection. 

Please note that we cannot accept returns for products where bindings have been mounted or drilled into skis. Once bindings have been mounted or drilled, the item is considered non-returnable.

Items purchased in store can only be returned in store. For online orders, we deduct $10 from your refund, and $40 for any ski or snowboard returns. You may also return your online order in store to avoid the restocking fee.

By placing an online order with us, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy regarding the return policy, late shipments, delivery estimates, and shipping costs.

Do you have Buyers Guides?

Try it on! In Store Pickup

We want to make sure you get your gear as fast as possible.
You order will be processed within24 - 48hrs, but sometimes part of your order may be coming from another store. In cases like this, transfers may take up to4 business daysto complete depending on origin store.
Providing a phone number at check out helps us notify you when the order is ready.