Help Center Returns Content

Skiis & Biikes will gladly refund new and unworn merchandise within 14 days of purchase date at any of our store locations or through an online return. Store credit is given if a return is made 15-30 days of the purchase date. Exchanges can only be processed in store within 30 days of purchase. For online returns, we deduct $14 from your refund to cover return shipping.

  • Products purchased at a discount of 30% off or more are Final Sale and are ineligible for return or exchange.

  • For hygienic reasons, all undergarments, bike shorts, edible goods, and swimwear are final sale.


Gift Cards cannot be returned or exchanged for cash unless required under applicable law. All returned items that were purchased using a Gift Card will be refunded as a credit onto a Gift Card.

Holiday Return Policy

Unworn items purchased after Nov 11 can be returned in-store for store credit anytime before Jan 15. We will not be able to process returns on Dec 26 or 27. 

 

Return an Item Here

 

Returning defective, damaged, or incorrect product 

If you a receive an item which you believe is defective or the incorrect product please contact our support team for help. If we are unable to resolve the issue we'll exchange the item for a new one if possible, and process a refund if none are available. 


Credit and Loyalty Credit Returns

Gift Cards cannot be returned or exchanged for cash unless required under applicable law. All returned items that were purchased using a Gift Card will be refunded as a credit onto a Gift Card.