Volkl Phantastick 2 Ski Pole 2017

June 3: We continue to fulfill orders everyday. Our typical fulfillment time is still 36 hrs and you should see your package within 5-10 business days.

Bikes are built in order of purchase date. Most bikes are not build and take 3-5 days to build. If you are picking up in store we will call you to setup an appointment and go over our new protocol. See it here

Thanks for your support and understanding. 
Stay safe.

We offer free shipping in Canada for online orders over $100!

All orders ship from one of our Skiis & Biikes store locations. Orders will enter into processing on the next business day after they are placed and will be shipped in 1-3 business days. Skiis & Biikes does not ship on weekends or statutory holidays; orders placed on a Friday will enter into processing on the weekend and will be shipped the following week. We work as hard as possible to get your package dispatched within 24hrs.

All orders are shipped via UPS for most orders. In the cases that the Ship To address is a rural or remote Canadian address, Canada Post will be used.

Estimated delivery time for domestic shipments only:

• 2 - 4 Express Shipping
• 4 - 6 Day Expedited Shipping
• 6 - 10 Day Ground Shipping

In Toronto? We now ship with Goodfoot, a courier company  employing those with developmental disabilities. Typical deliveries are less than 2 days and also free on orders over $99.

Hassle Free Returns for Everyone!

Skiis & Biikes will gladly exchange or refund regular-priced, new merchandise within 14 days of the shipping date (online) or purchase date (in-store) at any of our store locations or through an online return. After this time, an exchange or credit will be issued for a period of up to 30 days from the shipping date (online) or purchase date (in-store). All returns are subject to a restocking fee of $14 of the purchase price.

We are an independent ski, snowboard and bike retailer focused on service. We are 100% Canadian and have been family owned and operated since 1978.

Fast and Free Shipping Shipping in Canada is fast and free when you spend $100 or more. In the area? Order online, then pick your gear up for free in store.

Price Match Guarantee If you find a lower advertised price from one of our competitors, we’ll do our best to match it. Excluding Ski Boots.

Hassle Free Returns If you’re disappointed with a purchase, bring it back unused for a refund or exchange. Some exclusions apply.

Expert Advice Have a question? Need a size recommendation? Just want to chat? Our gear and clothing experts are just a click away. Talk to us on Messenger.

Kids' Half-Back Program Give us the gear your kids have outgrown, and we’ll give you store credit towards new or used kids’ gear that fits.