Skiis & Biikes and COVID
Safety is Our Priority
After months of operating safely during biking season we are putting steps in place to ensure that everyone has a safe and fun winter season. We have implemented the following measures at our stores in accordance with COVID-19 legislation:
- Masks or face coverings on staff and customers are required in the store.
- Disinfect hands upon entering the store.
- Number of customers in the store is limited. (additional customers may be asked to wait outside for a short time)
- Follow the guidance of staff, the lines on the floor, and maintain social distance.
- Check the website first: come prepared with a specific item in mind. There is no opportunity to browse our physical showrooms at this time. Browse your heart out online.
*Please bring an abundance of patience and understanding when you visit our stores.
We’ll get through this together.
Arriving at the Store
August to mid-September: please follow the staff's drections and marked lines in the store.
Mississauga: Doors are still closed, please call or knock.
Yonge St: Automatic door is closed, but we have a staff member ready to open.
Collingwood: Come in and wait to be served.
Service during COVID
Appointment is required.
Please call to book:
Yonge St: 416-391-0654
Ski Service: Tuning and binding work: appointments are encouraged. Please call or email to book.
Ski Boots: Appointment is mandatory. Please call or email.
What we do behind the scenes: we are constantly sanitizing surfaces, pin pads and other touch points, as well as quarantining returns and items tried on by other customers.
Can I bring the family?
Yes, But please limit the group to 3.
Do you accept cash?
Not at this time.
Do I need an appointment for accessories?
No, but please browse our website so you can come prepared to make the time in store efficient.
What is the turnaround time for a bike tune?
Please call to book a service time. We will do an assessment within 24-48hrs and call you if there are additonal serivces or parts needed. Actual time you bicycle will vary by location and scope of work.