Skiis & Biikes and COVID

Safety is Our Priority

After months of operating safely during biking season we are putting steps in place to ensure that everyone has a safe and fun winter season. We have implemented the following measures at our stores in accordance with COVID-19 legislation:

  1. Masks or face coverings on staff and customers are required in the store.

  2. Disinfect hands upon entering the store.

  3. Number of customers in the store is limited. (additional customers may be asked to wait outside for a short time)

  4. Follow the guidance of staff, the lines on the floor, and maintain social distance.

  5. Check the website first: come prepared with a specific item in mind. There is no opportunity to browse our physical showrooms at this time. Browse your heart out online.

*Please bring an abundance of patience and understanding when you visit our stores.

We’ll get through this together.

Arriving at the Store

August to mid-September: please follow the staff's drections and marked lines in the store.
Mississauga: Doors are still closed, please call or knock.
Yonge St: Automatic door is closed, but we have a staff member ready to open.
Collingwood: Come in and wait to be served.

Service during COVID

Bike Service: Appointment is required.
Please call to book:
Mississauga 905-896-1206
Yonge St: 416-391-0654
Collingwood: 705-445-9777

Ski Service: Tuning and binding work: appointments are encouraged. Please call or email to book.

Ski Boots: Appointment is mandatory. Please call or email.
What we do behind the scenes: we are constantly sanitizing surfaces, pin pads and other touch points, as well as quarantining returns and items tried on by other customers.

FAQs

Can I bring the family?
Yes, But please limit the group to 3.
Do you accept cash?
Not at this time.
Do I need an appointment for accessories?
No, but please browse our website so you can come prepared to make the time in store efficient.
What is the turnaround time for a bike tune?
Please call to book a service time. We will do an assessment within 24-48hrs and call you if there are additonal serivces or parts needed. Actual time you bicycle will vary by location and scope of work.